Responsibility:
• Manage ongoing support and client relationship by providing a broad range of administrative/operation support to employee benefits accounts within service standards as agreed from time to time, e.g. enrollment, renewal bill, work life events processing, underwriting, etc.
• Communicate with client, consultants and insurance companies in relation to the client's employee benefits scheme including activities described above and ad hoc client requests. Respond timely to client's enquiries regarding concerns related to benefits and employee benefit schemes.
Requirements:
• Bachelor's degree or above, preferably majoring in HR, Insurance or English
• Minimum 1 year operations experience in the area of employee benefits, insurance, or outsourcing services
• Strong customer service skills
• Excellent EXCEL skills an added advantage
• Fluent in written & spoken English, Mandarin and Cantonese
Salary:
• By discussion, but no less than RMB 70,000 per year.
Application: (Please follow the below instructions and do not click the upper right orange button for application.)
• If you are interested in the position, please send the resume to Jessy.huang@mercer.com.
• Email title: Name+ Major + Job title + Graduation date.
联系电话：+ 86 755 3332 4500
